Project Completion Promise
1) To be treated courteously, ethically and professionally
2) To perform and complete your project in a timely, efficient manner
3) The use of quality materials and professional personnel
4) The highest standard in quality and workmanship
5) To provide each customer with a personal contact person who will work with you throughout your project
6) That each experience with us would gain your confidence for future work and referrals
I can’t thank you enough for all, Chris, Dennis and everyone at Smith Bailey did to get Vecoma repaired so quickly after our pipe burst. I am amazed and very grateful that you were able to have everything repaired and ready in just 3 weeks – in time to host a wedding for 200 guests! When the sprinkler pipe burst, I had no idea what to do! The building was in terrible shape. The bathroom ceilings had come down, HVAC vents were full of water and our wedding hall was flooded I called several companies at 3:30 AM and Rob was the first to call me back within 30 minutes! You arrived on the scene at 6:00 am and had a crew ready to start work by 7:00 – Amazing! I truly was so lost and desperate not knowing what to do and Dennis provided the guidance and support needed. Chris managed the vendors I needed to dry out the building, put in new flooring and completely redo the damaged bathrooms, have the drapes cleaned, etc. Smith bailey kept everyone on schedule so we did no lose any business or have to send our bride to another facility. Again, thanks so much for your professional assistance. We will highly recommend your services to anyone.
They saved our business! Smith Bailey showed up at 6am and started working immediately. Our insurance company referred them and NO QUESTION they know what they are doing. They got to work promptly and I’ve never seen such a professional group of craftsmen. Our place was like new in less than a month and we had a HUGE CLAIM. Our business did not skip a beat. Honest! They saved our business!
This is a letter to acknowledge and thank you for the extremely professional and caring work that was done on my house as a result of water damage. Dennis Gerber did a great job of determining what needed to be done. Chris Johnson exceeded my expectations by overseeing the work and implementing the plan to completion. All of the workers under Chris’ supervision were professional, skilled and above all kind and mannerly. Rarely do you see such caring craftsmen. I appreciate you all and will spread the word to family and friends that may require this kind of service. Again, thank you and I pray that your business will prosper.
We had close to $ 50,000.00 damage to our house from a fallen tree. After speaking to several contractors and remodelers, we determined we needed a professional in disaster reconstruction, and chose SMITH, BAILEY & ASSOCIATES. They handled everything: demolition, framing, roofing, flooring, electrical, plumbing and finishing down to the garage doors. Bill Johnson was our superintendent and kept us informed regarding who was going to be here and when. He worked with us on any changes we had in mind. All subcontractors were efficient and courteous. I heard horror stories from people that had work done by other contractors and constantly had problems. We would call SMITH, BAILEY & ASSOCIATES for future work and have no reluctance recommending them to others.